Privacy Policy

Mati’s Solar and Roof Maintenance

1. Introduction

Mati’s Solar and Roof Maintenance is committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner. This Privacy Policy explains how we collect, use, store, and protect personal data when you contact us through our website.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller is:

Mati’s Solar and Roof Maintenance
Sole trader: Mateusz Pucilowski
Email: info@matisolarmain.co.uk

3. Personal Data We Collect

When you use our website contact form, we collect:

Your email address

Any personal information you choose to include in your message

We do not collect special category data intentionally.

4. How We Use Your Data

We collect and use your personal data for the following purposes:

To respond to enquiries submitted through the contact form

To communicate with you about requested services

To keep records of business correspondence

5. Lawful Basis for Processing

Under UK GDPR, our lawful basis for processing your personal data is:

Legitimate interests – responding to enquiries and conducting our business

Consent – by submitting the contact form, you consent to us using your data to respond to your enquiry

You may withdraw your consent at any time by contacting us.

6. Data Storage and Security

Your data is stored securely and accessed only by the business owner. We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

We do not sell or rent personal data to third parties.

7. Data Retention

We keep personal data only for as long as necessary to:

Respond to your enquiry

Maintain reasonable business records

Correspondence data is typically retained for no longer than 12 months unless ongoing communication or legal obligations require otherwise.

8. Sharing Your Data

We do not share your personal data with third parties unless:

Required by law

Necessary to protect our legal rights

9. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Withdraw consent at any time

To exercise these rights, please contact us using the details above.

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Website: https://www.ico.org.uk

11. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.